Lifetime Guarantee
Each Daphne’s headcover is guaranteed for life. If your headcover fails to meet your expectations, we will mend or replace it.
Qualifying for Daphne’s Lifetime Guarantee:
Headcovers with our genuine Daphne’s tag are guaranteed for life.
The genuine Daphne’s tag is a white tag with “Daphne” written on it in red cursive. You can find it sewn into a seam on the outside of your headcover. Often placed towards the bottom, where the club enters the headcover.
What’s Covered Under Daphne’s Lifetime Guarantee?
Our Lifetime Guarantee covers defects in materials or workmanship for the lifetime of your headcovers. It covers headcovers purchased from Daphne’s official websites, Daphne’s official Amazon listings, or Daphne’s authorized retail partners.
Mend or Replace Your Headcover:
We will first try to mend your current headcover. If we cannot repair it, we will replace it.
If your headcover style is no longer in production, you will have the option to choose a replacement headcover from our current product catalog.
How to Use Our Lifetime Guarantee:
To use your Lifetime Guarantee, please email info@daphnesheadcovers.com with the issue you’re facing, a photo of the issue, and a photo of the genuine Daphne’s tag.
Once we receive your email, we will assess the issue and determine whether your headcover is covered under our Lifetime Guarantee and whether it’s repairable. We will respond to your email within 5 business days.
If your headcover qualifies for a Lifetime Guarantee repair, you will be responsible for shipping the headcover to our office in Phoenix, Arizona. If we are unable to mend your headcover, we will guide you through getting a replacement.
When your headcover is received, we will begin the repair process. Please allow up to 7 business days for the repair. We do not charge for repairs. Once the repair is complete, we will mail the headcover back to you for free.
Customers Located Outside of The United States:
Please email info@daphnesheadcovers.com with the issue you’re facing, a photo of the issue, and a photo of the genuine Daphne’s tag. We will guide you from there.
